Providing information to citizens
at the Nebraska City Merchants Fair
What services does Nebraska City Utilities provide?
- Natural Gas
- Sanitary Sewer Treatment
What Communities are served by
Nebraska City Utilities?
Please See Utility
Service Area & Statistics
What are Nebraska City Utilities
Business hours are 8:00 am till
5:00 pm Monday through Friday, however we are staffed 24 hours a
day to provide emergency dispatch of personnel if needed by our
customers. Please call (402) 873-3353 day or night to reach
Nebraska City Utilities personnel.
How do I get service connected
and put into my name?
Call our service department at
Stop by our office at 100 Central Avenue in Nebraska City,
Use our online form to receive an
application by mail.
How soon can I get service
connected in my name?
Usually Nebraska City Utilities can
get service connected the same day itís requested. If we
are contacted in the morning we can usually accommodate your
request. If possible, please contact us a day or so ahead of
time. This will help us schedule our work more efficiently
and helps us to accommodate all our customersí needs.
How much will it cost to have
service put in my name?
The cost to connect service is
$20.00 for service in Nebraska
City, $25.00 for service outside of Nebraska City. There is no cost to disconnect service when
you request service to end.
Is a deposit required?
Please see Customer
When will I get my bill?
Nebraska City Utilities has three
(3) billing cycles. Bills mailed on the 4th are due the
17th, bills mailed on the 14th are due the
27th and bills mailed on the 24th are due
the 7th. Please contact our business office at (402)
873-3353 and we will determine which cycle you are in. (Due
dates are determined by where you live.)
Where can I pay my bill?
Payments can be made at our
business office at 100 Central Avenue, Nebraska City, Nebraska
during business hours 8 am to 5 pm Monday through Friday.
After hours at our drop box (checked every business day), located at our business office.
Payments can also be made at any of the banks in our service area
or by mail. We also have automatic bank payment
available. Please see Payment
Plan for more information.
Who reads my meter(s)?
Nebraska City Utilities personnel
read all meters every month, provided access is made available to
the meter(s). If we are unable to read a meter(s) we will
leave a card for the customer to read the meter and either call in
the reading or mail in the card with the reading. If a card
is left but is not returned or called in, an estimate of the usage
will be used for the next billing.
Does Nebraska City Utilities
perform service work on furnaces?
Nebraska City Utilities will check
for gas leaks or carbon monoxide leaks at no charge. Most
other work would need to be done by a private service provider of
the customerís choice.
Why do I get charged a basic
charge on services if I am gone and have not used any usage?
There is a minimum basic service
charge for electric, water, sewer and gas. The minimum is
determined by the type of services (residential, commercial,
etc.). Residential sewer charges shall be based on the water
consumed during the preceding consecutive months of December,
January, and February. The average usage of those months
will be the basic charge for the rest of the billing periods till
the next year. Commercial sewer charges shall be based on
the water consumed during the billing months.