Nebraska City Utilities

NEBRASKA CITY UTILITIES
402-873-3353



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CUSTOMER PAYMENT PLANS 
Level Payment Plan  -  Automatic Bank Payment (ACH)  -  Deposits


Level Payment Plan Overview

The level payment plan is a way for Nebraska City Utilities’ (NCU) customers to pay the same amount each month regardless of the current billing for the individual customer.  This plan allows the customer to budget the same amount each month for utilities for a twelve (12) month period.  NCU will use the previous twelve (12) month’s billing information and use that total divided by twelve (12) to determine the monthly level payment amount for the next year.  See below for guidelines to participate in this program.  If you are interested in the level payment plan please contact our business office at
(402) 873-3353 or use our online form to have an application sent to you.

Level Payment Plan Guidelines

  1. Customer needs to be current.

  2. Take yearly estimate divide by 12. Roll credit or balance owing into calculation. No refunds or requirement to pay off balance if deficit occurs from low estimate.

  3. No late charges, No interest paid.

  4. Customer needs a 12 month history in existing residence.

  5. Customer may be late once in a 12 month level pay year. Payment must be paid by the final notice date or the customer will be dropped from plan.

  6. Available to residential customers only.

  7. New program year begins in May.

  8. Option to adjust monthly payment amount if price changes dramatically.

Example of budget calculation

Amount Billed
May-00 - $98.99
Jun-00 - $108.03
Jul-00 - $112.22
Aug-00 - $137.27
Sep-00 - $143.59
Oct-00 - $109.83
Nov-00 - $102.31
Dec-00 - $176.90
Jan-01 - $200.57
Feb-01 - $169.06
Mar-01 - $153.80
Apr-01 - $113.53
Total = $1626.10
Divide by 12
Monthly Level Pay = $136.00


Automatic Bank Payments (ACH)

Customers of Nebraska City Utilities have the option to have their bills paid automatically from their bank account.  Customers that choose this method of payment will receive their regular bill each month for review and to record the payment for future account reconcilement.  The payment will be drawn from their account on the due date. If the due date falls on a weekend or holiday, the payment will be withdrawn on the business day closest to the due date.  If interested in taking advantage of this payment method please contact our business office at (402) 873-3353 or use our online form to have an application sent to you.

Deposits Overview

Deposits are required for new customers of Nebraska City Utilities (NCU) and are due at the time service is applied for.  Deposits are required for all commercial accounts.  Deposits are required for residential accounts unless the applicant owns the home where they are applying for service or if an acceptable letter of credit from a prior utility company is provided to NCU.  See below for more information concerning deposits.

Residential
Deposits for service are as follows: Electric $100.00, Gas $100.00, Water and Sewer $50.00. For any combination of services please add individual amounts together.  For example if electric and gas service is needed the deposit would be $100.00 + $100.00 = $200.00. If it is an all electric residence the deposit is $150.00. Deposit are held for a period of three (3) years.

A letter of credit from a previous utility provider may be used provided service was obtained from them for a minimum of three (3) years and the letter of credit is acceptable.

Commercial
Deposits for commercial accounts are based on prior history of an existing business.  The deposit is two (2) times the highest billing provided the new business is similar to the previous business.  If a previous business did not exist or if businesses are not similar a deposit will be calculated on estimated usage.  If the estimate is not accurate an adjustment of the deposit can be made.  Commercial deposits requirements can be met by any of the following:

  1. Cash
  2. Payment Bond
  3. Financial Instrument (C.D.) in the name of Nebraska City Utilities from which the depositor shall receive the interest.
  4. Letter of Credit (Guarantee) from an approved financial institution.

Deposits are held for a period of three (3) years.

Interest Paid on Deposits

Customers that have deposits of $500.00 or greater with Nebraska City Utilities will be paid interest on the deposit from the day the deposit is paid until the deposit is refunded to the customer, applied towards payment of the customer’s bill or until the account is closed.  The interest rate is 1.14% per annum, simple interest. (5 year treasury rate as of 9/30/16) paid/applied on the next regular billing date after the deposit is eligible to be refunded or the account is closed.

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