Natural Gas Pipelines In Your Community

Your safety and knowledge regarding Natural Gas are important to us. Please take a moment to read the following information about Natural Gas Awareness and Safety. Complete the survey below that best applies to you.

Click here for the Residential Natural Gas Survey or copy the following link to your web browser: https://www.nebraskacityutilities.com/tips-tools/residential-gas-survey/

Click her for the Contractor/Excavator Natural Gas Survey or copy the following link to your web browser: https://www.surveymonkey.com/r/5FPDBLY

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A Few Facts About Public Natural Gas

There are approximately 1,000 public natural gas systems serving more than 5 million customers. These public natural gas utilities are not-for-profit retail distribution entities that are owned by and accountable to the citizens they serve. They include municipal gas distribution systems, public utility districts, county districts, and other public agencies that have natural gas distribution facilities.

Your public natural gas utility is good for the community for many reasons including:

  • Local Control:Having a public natural gas system gives a community local control over how gas is provided to homes and businesses. Decisions are made through citizen participation instead of being made in a distant city by people who do not understand local issues and who are primarily focused on profits instead of service.
  • Competitive Costs:In order to offer fair and competitive rates, public natural gas systems operate as a not-for-profit entity. Public natural gas systems do not face pressure to pay dividends to stockholders.
  • Economic Benefits: As a public natural gas system, we play a valuable role in helping communities broaden its tax base, and in turn improve the local economy and increase jobs. Public natural gas systems ensure that local dollars stay at home.
  • Customer Service:As a not-for-profit entity, we focus on service, rather than profits. Public natural gas systems are an integral part of a community. We maintain a close relationship with our customers, and as a result, we are success­ful in meeting our customers’ needs.

Thank you for supporting Nebraska City Utilities.  We look forward to continuing to bring safe, reliable natural gas into your homes and businesses.  We also hope you join us in supporting natural gas as a premier energy source for our country.  As the cleanest burning fossil fuel, natural gas can help us achieve energy security and build a more competitive economy.

Gas Leak Detection

Nebraska City Utilities will check for gas leaks at anytime, day or night, at no charge to the customer.

Our customers are urged to call as soon as they think they smell gas in or around their homes.

Gas leak calls take preference over most anything else. Regardless of when the call comes in, night or day, we will get someone right on it. There is no charge for the call. Our customers’ safety is our number one concern.

When an employee goes on a gas leak call, he checks everything over very carefully; the appliances and piping. He also probes the ground at the riser, and does not leave until he has found something, or is certain there is not a problem.

If a problem is found, it will be isolated, or in some instances the gas may be shut off to the home, for safety reasons. The customer is then informed about the problem and advised to have the problem taken care of by a qualified technician.

CALL 873-3353 DAY OR NIGHT

Carbon Monoxide Detection

What is Carbon Monoxide?

Carbon Monoxide, also referred to as CO, is a flammable, colorless, odorless, tasteless toxic gas, produced during incomplete combustion of fuel – Natural Gas, Oil, Coal, Wood, Kerosene, etc.

How does Carbon Monoxide enter the home?

Carbon Monoxide can escape from any fuel-burning appliance such as a furnace, water heater, fireplace, woodstove or space heater.

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Natural Gas Cross Bores

Be Safe! Always assume that obstructions involve a cross bore.

A cross bore is defined as the intersection of an existing underground utility or underground structure by a second utility installed using trenchless technology. This results in an intersection of the utilities, compromising the integrity of either or both utility or underground structure.

In rare cases, our gas pipeline may cross through a sewer pipe. If a plumber unknowingly strikes a gas line while cutting through a sewer blockage, natural gas could enter the sewer system, creating a dangerous situation. For this reason, it is extremely important to call 811 before you begin any digging project to have all utility lines clearly marked.

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Heating Tips and Assistance

                                     

NEBRASKA CITY UTILITIES encourages winterizing your home to save on your natural gas & electric heating bill

With colder temperatures on the way, NEBRASKA CITY UTILITIES encourages its natural gas & electric customers to take some simple, low cost steps now to winterize homes and save money on heating bills by reducing natural gas and/or electric usage.

NEBRASKA CITY UTILITIES encourages homeowners to consider implementing some of these low-cost measures:

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