Information Archives

A Few Facts About Public Natural Gas

September 20, 2019

There are approximately 1,000 public natural gas systems serving more than 5 million customers. These public natural gas utilities are not-for-profit retail distribution entities that are owned by and accountable to the citizens they serve. They include municipal gas distribution systems, public utility districts, county districts, and other public agencies that have natural gas distribution facilities.

Your public natural gas utility is good for the community for many reasons including:

  • Local Control:Having a public natural gas system gives a community local control over how gas is provided to homes and businesses. Decisions are made through citizen participation instead of being made in a distant city by people who do not understand local issues and who are primarily focused on profits instead of service.
  • Competitive Costs:In order to offer fair and competitive rates, public natural gas systems operate as a not-for-profit entity. Public natural gas systems do not face pressure to pay dividends to stockholders.
  • Economic Benefits: As a public natural gas system, we play a valuable role in helping communities broaden its tax base, and in turn improve the local economy and increase jobs. Public natural gas systems ensure that local dollars stay at home.
  • Customer Service:As a not-for-profit entity, we focus on service, rather than profits. Public natural gas systems are an integral part of a community. We maintain a close relationship with our customers, and as a result, we are success­ful in meeting our customers’ needs.

Thank you for supporting Nebraska City Utilities.  We look forward to continuing to bring safe, reliable natural gas into your homes and businesses.  We also hope you join us in supporting natural gas as a premier energy source for our country.  As the cleanest burning fossil fuel, natural gas can help us achieve energy security and build a more competitive economy.

Bennet Outage Update

January 13, 2020

The outage from Friday night (Jan 10, 2020) in the Bennet area was a short notice scheduled outage. We apologize for the inconvenience but are thankful for a customer’s call that had us looking into a concern that led us in finding the fuse protection equipment was failing. In order for our crews to safely replace it the power outage to be scheduled. It was necessary to allow our crews to replace the fuse protection equipment right away to prevent a future unscheduled long-term outage and additional damages.

Crews were able to replace the equipment and restore the power in less than 30 minutes.  We are continually working to improve the stability of the power source in this area and appreciate your patience as we strive to provide the best possible service at the lowest possible cost. 

While some power outages are unexpected due to accidents, animals, lightning and trees some are due to equipment for maintenance, failure and/or the need to add addition equipment.

We are consistently working to improve the power source by updating and replacing equipment as well as adding varmint guards and pole wraps to deter animals from climbing the poles and causing unexpected outages. Along with adding lightning arresters and conductor guards, we have completed extensive tree trimming from the West side of the Sub Station in Syracuse (which provides the power to Unadilla, Palmyra, Douglas, Bennet  and all of the Rural customers along the way.

We welcome customer calls or messages at any time to report outages, submit concerns, ask questions, or to simply gain further understanding. We are not always able to answer the question right away but we strive to respond in a timely manner with the best possible accurate information.  You can reach us at service@ncunebcity.com or call our business office at 402-873-3353.

Electric Utility Line Workers Day

April 8, 2019

Mayor Bryan Bequette proclaims April 8, 2019 Electric Utility Line Workers Day. Jon Griebe and Carl Abbot represented Nebraska City Utilities and recieved the proclomation from Mayor Bequette on behalf of Nebraska City Utilities and all the utility line workers.

Trees can reduce your energy costs by up to 20%.

May 6, 2020
Nebraska City Utilities, in partnership with the Arbor Day Foundation’s Energy-Saving Trees program, is offering a limited number of free trees to customers through the Energy-Saving Trees program. When you plant the right tree in the right place, it can help save energy and reduce utility bills. The benefits don’t stop at cost savings. Trees improve air and water quality, help relieve stress and make yards more enjoyable. That’s a win-win!

Energy-Saving Trees (arborday.org)

March 2019 Flooding

March 15, 2019


At this time we do not have any concern about our city water. The water supply is safe. Our water plant is operating normally. We are able to operate our wells in our well field. There is no concern that we can foresee with the water supply.

If we feel there is a change or a concern, we will provide notification through website and social media.

Our apologies for the quality of the video due to the short notice of needing to address this concern and still wanting to provide reassurance to our customers.

Fall Energy Saving Tips

October 25, 2018

Fall is upon us and I don’t know about you but it is my favorite time of the year.  From the cooler temperatures, beautiful colors of the leaves, Halloween activities to time spent with family at Thanksgiving, it’s the season which brings people together.  Now is the time to prepare your home to ensure you stay warm while still saving energy for the fall.   Continue reading “Fall Energy Saving Tips” →

Planned Power Outage

April 12, 2022

UPDATE: POWER HAS BEEN RESTORED

Tuesday, April 12th there will be a planned power outage for Douglas, Village of Douglas due to a transformer replacement. We appreciate your patience as we worked through this as quickly and safely as possible. If you experience an outage, please call our 24-hr line at 402-873-3353 or report it on our website HERE!

Winter Safety with Gas Meters

January 28, 2019

WHY IS IT IMPORTANT TO KEEP YOUR METER CLEAR OF SNOW AND ICE BUILDUP?

  • Accumulated snow places stress on your meter piping. Damage to the piping can cause a gas leak.
  • If there is an emergency, emergency response crews need clear access to your meter.
  • Excessive snow cover may result in abnormal pressure, affect appliance operation and interrupt your service.
  • Ice and snow may block the electronic reading of your meter. Our desire is to accurately bill your gas usage.

DID YOU KNOW SNOW AND ICE CAN DAMAGE GAS METERS?

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